Get customers to come back by rewarding them for repeat behavior. The more they spend, the more they redeem, the more you make.
Create loyalty levels to reward your customers based on the level they have reached.
key. >5000 points
key. 3000-4999 points
key. 0-2499 points
Measure customer satisfaction. Only 1 click is required to take a survey to encourage high response rates. Allow recipients to rate the service they received on a 1-5 star rating, or through a questionnaire.
Start the complaint management process by simply hearing the customer, you establish a tone of empathy that will help the customer trust you.
Get to know your customers, personally. A direct line of communication with your customers gives you valuable insight straight from the source.
Get to know your customers, personally. A direct line of communication with your customers gives you valuable insight straight from the source.