O-Driver is a system for restaurants and chains to manage deliveries and track drivers in order to keep customers satisfied.
If you want to increase your driver fleet's performance and get your customer’s feedback, O-Driver
is a must have application!
In the delivery module, once the order is made, an SMS with a link will be sent to the customer’s mobile number.
The SMS content can be customized the way you desire by including the following :
O-Driver allows you to view the following :
Using the Map option, you will be able to see the location of each driver :
Driver Account Management :
Check all the ratings and reviews received from your customers according to each invoice number.
View all your orders sorted by invoice number in one list, which can then be exported to an Excel file.
When logging into the O-Driver app, the below screen will open :
On Call Option, it's when the driver changes their status to be "On Call", the current location
of the driver will be marked on the map.
Scan Order, the driver can scan the QR code or the barcode printed on the invoice.
After that the order will be dispatched to him.
This option is linked to the POS using the "Sync Dispatched Orders" action.
If the driver faces any kind of emergency (car accident, rain emergency)
while delivering the order, he can report it.
In case the weather was bad or the driver got into an accident and could not deliver the order to
the customer, he can report back to the restaurant
stating the emergency he is facing, so that the restaurant can act urgently and fast to fix the delivery issue.
The report will give you a list with all the driver’s orders.
The Reports option in the app will give you the ability to check orders delivered by this specific driver sorted by date and at the end of the page, the total orders delivered will be displayed
along with the total amount.